Business Resilience Service

The Business Resilience Service (BRS) allows you to connect with experienced business advisors from across Canada for guidance on which government relief programs will be most appropriate to support your small- to medium-sized business, not-for-profit or charity on how to respond and reshape amid uncertainty.

The program, delivered to your organization free of charge, provides:
  • Guidance on COVID-19 financial support program options and eligibility
  • Direction on accessing the most appropriate support organizations
  • Help to make decisions to support recovery plans
  • Real time insights and feedback to policymakers

To access the BRS call 1-866-989-1080 to connect with a business advisor from the accounting profession.

For more information, visit the Business Resilience Service website .


One hundred and twenty-five chartered professional accountants from across the country will serve as business advisers  for the new Business Resilience Service (BRS), a hotline service supported by the Government of Canada.

The four-week, bilingual service—launched on May 25—aims to help small businesses, not-for-profit organizations and charities in need of financial planning advice during the COVID-19 crisis, especially those that don’t have access to an accountant.

“We understand the incredible difficulties all business owners are facing during these challenging and uncertain times,” said the Hon. Mary Ng, minister of small business, export promotion and international trade. “That is why our government has rolled out the largest relief effort in Canadian history to give direct support to the businesses that need it. We want to ensure they can weather this period and bounce back once we’re on the other side of this. The Business Resilience Service will help the smallest businesses in pressing need of finance planning advice as they weather this pandemic and plan for their recovery.”

The national initiative is run through the Canadian Chamber of Commerce’s Canadian Business Resilience Network in collaboration with EY and with support from CPA Canada and Imagine Canada. It’s available seven days a week from 8 a.m. to 8 p.m. ET (Mondays to Fridays), 10 a.m. to 4 p.m. ET (Saturdays) and 12 p.m. to 4 p.m. ET (Sundays)*. Call 1-866-989-1080 to connect with a business adviser.